Apprenticeship Courses

Junior Estate Agent 

Level 2 - 12-15 Months

Housing & Property Management 

Level 3 - 18 months

Multi-Channel Marketer 

Level 3 - 18 Months

Content Creator 

Level 3 - 15 Months

Sales Executive

Level 4 - 15-18 Months

Marketing Executive

Level 4 - 15-18 Months

Junior Estate Agent

Level 2 Apprenticeship | 12–15 months | Supports NAEA Membership

The Junior Estate Agent Level 2 Apprenticeship is designed for both new and existing members of an estate agency team, providing the knowledge, skills and behaviours needed to build a successful career in residential property.

Delivered by Knights Training Academy, the programme covers key areas including property valuations, negotiation, communication, customer service, compliance and working effectively within an estate agency environment.

What’s included?

- Junior Estate Agent Level 2 Apprenticeship
- Dedicated industry-experienced tutor
- Online learning and resources
- First-year NAEA Propertymark membership on successful completion*
- Support for both new and existing employees
- FREE recruitment service for employers looking to recruit an apprentice

How is it assessed?

The apprenticeship focuses on demonstrating knowledge and applying skills in the workplace throughout the programme, followed by an End-Point Assessment.

This makes the programme particularly suited to employees who want to develop professionally while continuing to work within the industry.

Career progression

On completion, learners can continue their development through programmes such as the Housing & Property Management Level 3 Apprenticeship.

Housing & Property Management 

Level 3 Apprenticeship | 18 Months | Supports Propertymark ARLA Membership

The Housing & Property Management Level 3 Apprenticeship is designed for both new and existing employees working within the property and lettings sector. It provides the knowledge, skills and behaviours needed to develop professionally while continuing to perform their day-to-day role.

Delivered by Knights Training Academy, the programme covers key areas including property legislation and regulation, customer service, tenancy and property management, communication, problem solving and building effective relationships with customers, colleagues and industry partners.

What’s included?

- Housing & Property Management Level 3 Apprenticeship
- Dedicated industry-experienced tutor
- Online learning and resources
- First-year ARLA Propertymark membership on successful completion*
- Support for new and existing employees
- FREE recruitment service if you need help finding a new apprentice

How is it assessed?

Learning takes place alongside the employee’s normal role, allowing them to demonstrate their knowledge and skills within a real working environment.

The apprenticeship concludes with an End-Point Assessment, where the learner demonstrates that they have achieved the required occupational standard.

Career progression

Successful learners can progress onto further professional development, including the Senior Housing & Property Management Level 4 Apprenticeship or relevant leadership and management apprenticeships as they move into more senior positions.

Multi-Channel Marketer 

Level 3 Apprenticeship | Approx. 15 Months

The Multi-Channel Marketer Level 3 Apprenticeship is designed for employees who support the planning, creation and delivery of marketing activity across a range of channels.

It is suitable for both new and existing employees working in marketing, communications, digital marketing, social media or similar roles who want to develop their skills while gaining valuable workplace experience.

What will you learn?

Throughout the apprenticeship, learners develop the skills needed to contribute effectively to marketing campaigns and understand how different channels work together to achieve business objectives.

Key areas include:

- Creating and delivering marketing content
- Social media and digital marketing
- Understanding customers and target audiences
- Customer journeys and relationship marketing
- Supporting marketing campaigns
- Using data and analytics to measure performance
- Search and website marketing
- Email marketing
- Brand guidelines and tone of voice
- Marketing legislation and compliance
- Evaluating campaign performance
- Working with colleagues, customers and external stakeholders

Who is it for?

This apprenticeship is ideal for employees working in roles such as Marketing Assistant, Marketing Executive, Digital Marketing Assistant, Social Media Assistant or Communications Assistant.

Learners should have opportunities within their role to contribute to genuine marketing activity and campaigns, allowing them to apply what they learn directly within the workplace.

What’s included?

- Multi-Channel Marketer Level 3 Apprenticeship
- Dedicated tutor support
- Learning resources
- Workplace-based development
- Regular progress reviews
- End-Point Assessment preparation
- Support for new and existing employees
- FREE recruitment service for employers looking to recruit an apprentice

How is it assessed?

Learners develop and demonstrate their knowledge, skills and behaviours throughout the programme while applying their learning within their day-to-day marketing role.

At the end of the apprenticeship, they complete an End-Point Assessment to demonstrate their occupational competence.

Career progression

Completion can support progression into roles such as Marketing Executive, Digital Marketing Executive, Social Media Executive or Communications Executive, with further opportunities to progress into more senior marketing and management positions.

Content Creator 

Level 3 Apprenticeship | Approx. 15 Months

The Content Creator Level 3 Apprenticeship is designed for both new and existing employees who create engaging content for websites, social media, marketing campaigns and other digital channels.

It is ideal for organisations looking to strengthen their online presence, improve the quality of their content and develop their in-house marketing capability.

What will you learn?

Throughout the apprenticeship, learners develop the practical and creative skills needed to plan, produce and evaluate content that reflects an organisation’s brand and engages its target audience.

Key areas include:

- Creating engaging written content
- Social media content creation
- Photography and visual content
- Creating and editing video
- Developing content for websites and digital platforms
- Understanding audiences and customer needs
- Brand identity and tone of voice
- Researching and planning content
- Supporting marketing and advertising campaigns
- Search Engine Optimisation (SEO)
- Using data and analytics to evaluate content
- Copyright, permissions and relevant legislation
- Reviewing and improving content performance

Who is it for?

This apprenticeship is suitable for employees working in roles such as Content Creator, Social Media Assistant, Marketing Assistant, Digital Content Assistant or Communications Assistant.

No advanced technical experience is required, but learners should have an interest in content, marketing, digital media or communications and have opportunities within their role to create content for their organisation.

What’s included?

- Content Creator Level 3 Apprenticeship
- Dedicated tutor support
- Learning and digital resources
- Practical workplace-based development
- Regular progress reviews
- End-Point Assessment preparation
- Support for new and existing employees
- FREE recruitment service for employers looking to recruit an apprentice

How is it assessed?

Learners develop their skills through practical workplace activities, creating real content and demonstrating how their work contributes towards their organisation’s objectives.

At the end of the programme, learners complete an End-Point Assessment to demonstrate their occupational competence.

Career progression

Successful completion can support progression into roles such as Content Creator, Social Media Executive, Digital Content Executive, Marketing Executive or Communications Executive, with opportunities to progress into more senior marketing and creative positions.

Sales Executive

Level 4 Apprenticeship | 15–18 Months | B2B & B2C Sales

The Sales Executive Level 4 Apprenticeship is designed for both new and existing employees who are responsible for selling products or services, developing customer relationships and contributing towards their organisation’s sales targets.

The programme develops professional sales skills alongside the commercial knowledge and behaviours needed to succeed in today’s competitive sales environment.

What will you learn?

Throughout the apprenticeship, learners develop the skills to manage the complete sales process, build strong customer relationships and identify opportunities for business growth.

Key areas include:

- Sales planning and strategy
- Prospecting and generating new business
- Understanding customer needs
- Consultative and solution-based selling
- Building and managing customer relationships
- Negotiation and closing techniques
- Handling objections
- Commercial awareness
- Using CRM systems effectively
- Managing a sales pipeline
- Account management
- Presenting and communicating with customers
- Understanding competitors and market conditions
- Using sales data to improve performance
- Professional and ethical selling

Who is it for?

The apprenticeship is suitable for employees working in roles such as Sales Executive, Sales Consultant, Sales Negotiator, Senior Sales Negotiator, Business Development Executive or Account Manager across both Business-to-Business (B2B) and Business-to-Consumer (B2C) environments.

It can also support employees who are developing towards more senior sales responsibilities.

What’s included?

- Sales Executive Level 4 Apprenticeship
- Dedicated tutor support
- Learning and digital resources
- Practical workplace-based development
- Regular progress reviews
- End-Point Assessment preparation
- Support for new and existing employees
- FREE recruitment service for employers looking to recruit a new sales apprentice

How is it assessed?

Learners apply their knowledge and skills within their day-to-day sales role throughout the programme, demonstrating their ability to manage customers, opportunities and the sales process effectively.

The programme concludes with an End-Point Assessment, where the learner demonstrates their occupational competence.

Career progression

Successful completion can support progression into positions such as Senior Sales Executive, Account Manager, Business Development Manager, Sales Manager or Branch Manager, as well as further leadership and management development.pprenticeship.

Marketing Executive

Level 4 Apprenticeship | 15–18 Months | Supports CIM Membership

The Marketing Executive Level 4 Apprenticeship is designed for both new and existing employees who are responsible for supporting, planning and delivering marketing activity within their organisation.

The programme develops the commercial, creative and analytical skills required to deliver effective marketing campaigns and contribute towards wider business objectives.

What will you learn?

Throughout the apprenticeship, learners develop their understanding of the complete marketing process, from researching customers and planning campaigns through to delivery and measuring results.

Key areas include:

- Marketing planning and strategy
- Customer and market research
- Understanding target audiences
- Campaign planning and delivery
- Digital and multi-channel marketing
- Content and communications
- Brand management
- Customer journeys and engagement
- Stakeholder management
- Marketing budgets and resources
- Using data and analytics
- Measuring campaign performance and ROI
- Marketing legislation and compliance
- Presenting marketing recommendations

Who is it for?

This apprenticeship is suitable for employees working in roles such as Marketing Executive, Marketing Coordinator, Campaign Executive, Digital Marketing Executive or Communications Executive.

It is particularly suited to individuals who already have some responsibility for marketing activity and are ready to develop their skills at a higher level.

CIM Membership

The programme supports learners in developing their professional marketing career and provides a route towards professional recognition through the Chartered Institute of Marketing (CIM).

What’s included?

- Marketing Executive Level 4 Apprenticeship
- Fully online delivery
- Dedicated industry-experienced tutor
- Learning and digital resources
- Practical workplace-based development
- Regular progress reviews
- End-Point Assessment preparation
- Support for new and existing employees
- FREE recruitment service for employers looking to recruit an apprentice

How is it assessed?

Learners apply their knowledge and skills through genuine marketing activity within their organisation, allowing them to demonstrate their ability to plan, deliver and evaluate marketing activity.

The programme concludes with an End-Point Assessment, where learners demonstrate their occupational competence.

Career progression

Successful completion can support progression into more senior positions such as Senior Marketing Executive, Marketing Manager or Campaign Manager, as well as progression to higher-level professional development, including the Level 6 Marketing Manager Apprenticeship.mes such as the Housing & Property Management Level 3 Apprenticeship.

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