Cookie policy

1. About this policy

This Cookie Policy explains how Knights Training Academy Limited uses cookies and similar technologies on https://knightstrainingacademy.com and the learning services accessed through it.

It explains what these technologies do, when we request your consent and how you can manage your choices.

Read this policy alongside our Privacy Policy:

https://knightstrainingacademy.com/privacy

2. Who we are

Knights Training Academy Limited is registered in England and Wales under company number 06469123.

Registered office: Knoll House, Knoll Road, Camberley, Surrey, GU15 3SY.

Email: info@knightsltd.co.uk

Our website and online learning services use LearnWorlds. Payments may be processed through Stripe.

3. What cookies and similar technologies are

Cookies are small text files stored on your computer, phone or other device when you visit a website. They can help a website recognise your device, keep you signed in or remember a choice.

Similar technologies include local storage, tracking pixels and certain scripts or tags that store information on, or access information from, your device. References to cookies in this policy include these technologies where relevant.

Cookies may be:

- First-party cookies, set through the website you are visiting.

- Third-party cookies, associated with another provider whose services are used on the website.

- Session cookies, generally used for a browsing session.

- Persistent cookies, which remain for a specified period unless deleted sooner.

Whether a cookie needs consent depends on its purpose and use, rather than simply whether it is first-party or third-party.

4. How we use cookies

The categories below explain the purposes for which cookies may be used. The cookie list in section 5 identifies the technologies actually used on our website.

Essential functions and security

These cookies support functions such as signing in, maintaining a secure session, remembering a shopping basket, processing a requested payment and recording cookie choices.

We use cookies without consent only where a relevant legal exception applies. A cookie is not essential merely because it is useful to our business.

Blocking essential cookies through your browser may prevent functions such as signing in or completing a purchase.

Preferences and optional features

These cookies may remember choices or support optional features, such as saved preferences, embedded media or chat tools.

We request consent unless the particular use meets a legal exception. Any optional feature that requires consent may remain unavailable until you choose to enable it.

Analytics and performance

Analytics technologies can help us understand how visitors use the website and identify technical problems.

Where we use analytics, the cookie list identifies the provider, purpose and duration. We request consent unless the particular use meets an applicable legal exception and its conditions.

Advertising and affiliate tracking

Where enabled, these technologies may measure advertising performance, recognise referrals or help advertising providers show relevant advertisements.

We request consent before using advertising or affiliate tracking technologies that require it. We do not classify advertising tracking as essential simply because it supports course sales.

5. Cookies and technologies used on this website

For each cookie or similar technology, the list must identify:

- Its name or identifier.

- The provider and relevant domain.

- Its purpose.

- Its duration or expiry.

- Its category and whether consent is required.

- Any relevant third-party privacy information.

The presence of LearnWorlds, Stripe or an embedded feature does not mean that every cookie offered by that provider is used on this website. Our published list should reflect the services and settings actually enabled.

6. Your choices and consent

Where consent is required, we request it before placing or accessing the relevant cookies.

Our cookie controls allow you to accept optional cookies, reject them or choose between the purposes offered. Cookies requiring consent are not enabled simply because you visit the website, scroll, sign in or accept our Terms and Conditions.

You can continue using the website after rejecting optional cookies. Your choice does not remove your entitlement to a course you have purchased. Some optional features may depend on your decision to enable the technologies they require.

7. Changing or withdrawing your choices

You can review or change your choices through:

Withdrawing consent is as easy as giving it. When you withdraw consent, we stop future use of the affected technologies and take appropriate steps to communicate that withdrawal to relevant providers.

Withdrawal does not make earlier processing unlawful where it was based on valid consent.

Your choices may need to be made separately on different browsers or devices. Deleting cookies may also delete the record of your preferences, causing the banner to appear again.

8. Browser controls

Most browsers allow you to view, delete or block cookies through their privacy or security settings.

Blocking all cookies may affect functions such as logging in, accessing learning materials or completing checkout.

Browser controls are additional to our website’s cookie controls. Deleting a cookie does not necessarily prevent it from being placed again if the relevant service remains enabled.

9. Third-party services and embedded content

Our website may use third-party services to provide learning, payments, video content or other features.

Where these involve cookies or similar technologies, the verified list in section 5 identifies the relevant providers and purposes.

We configure services used on our website to respect applicable consent requirements. Clicking to play a video or use another feature is not treated as consent to unrelated advertising or tracking.

Third parties may process personal information under their own privacy notices. Our Privacy Policy explains relevant sharing and international transfer arrangements.

10. Personal information

Cookies and similar technologies may collect information such as your device or browser details, IP address, unique identifiers and website activity.

Some of this information may be personal information, even if it does not include your name.

Our Privacy Policy explains how personal information is used, the lawful bases involved, retention, sharing, international transfers and your rights:

https://knightstrainingacademy.com/privacy

A cookie’s expiry period is separate from the retention period for information already collected through it.

11. Changes to this policy

We update this policy and the cookie list when our website, providers or use of these technologies changes.

The latest version will appear on this page with an updated date. Where a change requires fresh consent, we request it before beginning the affected use.

Publishing a revised policy does not itself provide consent.

12. Contact and complaints

For questions about cookies or your preferences, contact:

Knights Training Academy Limited

Email: info@knightsltd.co.uk

Registered office: Knoll House, Knoll Road, Camberley, Surrey, GU15 3SY.

You may also raise a concern with the Information Commissioner’s Office:

https://ico.org.uk/make-a-complaint/